Terms and Conditions
(Please read carefully, as they set out our respective rights and obligations. Once you begin your tour, you are deemed to have accepted these terms and conditions.)

Booking & Confirmation
Once About Ireland Taxi Tours / Accessibility Tours Ireland confirms your booking, a contract is formed. Bookings are confirmed via email once a deposit or full payment has been received. It is your responsibility to ensure your email address is correct and to follow up if you do not receive confirmation.

We reserve the right to release availability without payment of a deposit or full balance. Please check all dates and details on your confirmation carefully.

No stag, hen, or drinking party groups will be accepted.

Insurance
Travel insurance is not included. We strongly recommend comprehensive coverage, including medical, personal accident, cancellation, baggage, and public liability. We accept no responsibility for theft, loss, or injury during your tour or while participating in any optional activities outside our inclusions.

Cancellations & Changes
Cancellation by you:
Up to 48 hours before departure: 10% fee
24–48 hours before departure: 20% fee
Less than 24 hours or no-show: No refund
Changes by you:
Up to 24 hours before departure: Subject to driver approval
Less than 24 hours before departure: At driver’s discretion
Changes by us:
We reserve the right to alter itineraries or cancel due to unforeseen events (e.g. weather, strikes, emergencies). Where possible, comparable alternatives will be provided. No compensation will be paid for cancellations due to force majeure.
We may also adjust itineraries if new attractions become available that will enhance your experience.

Transfers & Unscheduled Stops
Direct point-to-point transfers are scheduled in advance. If additional stops are requested during a direct transfer, the driver is required to contact the office.

Any unscheduled stops must be approved by the office, and the additional time and cost will be calculated. The appropriate fee must be paid directly to About Ireland Taxi Tours before proceeding.

Failure to follow this process:

Puts the driver in breach of company policy
Contravenes these terms and conditions
May result in cancellation of any future bookings without refund
Drivers may have other scheduled jobs later in the day, and unapproved delays can disrupt service to other clients.

Travel Conduct
You must follow Irish laws and respect local customs. The decisions of our drivers/guides are final regarding safety and schedule. If your behaviour negatively affects others or violates these terms, we reserve the right to remove you from the tour without refund or compensation.

Punctuality
All pickup times are approximate and depend on traffic. Drivers cannot wait for late passengers beyond 5 minutes at stops. Missing your pickup or returning late from an attraction will not entitle you to a refund or compensation.
Passenger Responsibilities
Inform us of any medical conditions in writing before travel
Ensure you have all required travel documents
Respect your driver/guide and fellow passengers
Agree that we may take photographs or video during the tour for marketing purposes (group settings only)
Complaints
If you have a concern during your tour, inform your driver/guide immediately so we can attempt to resolve the issue. If unresolved, please email your complaint within 30 days of travel. Complaints made after this period will not be considered.

Weather & Conditions
We cannot be held responsible for adverse weather or resulting changes to the itinerary. No refunds will be given due to weather.

No Smoking Policy
Smoking is not permitted in any of our vehicles.

If you have any questions, concerns or complaints about our Terms of Service, our practices or our services, you may contact our Office of the DPO by email at info@aboutirelandtaxitours.ie